Advance Music Returns
Return of unwanted / non faulty goods
You can return goods that you do not want as long as you contact us within 7
days of taking delivery via phone on +44 (0) 1708 442 748.
Goods should be returned enclosed in their original packaging otherwise we are
not able to offer a refund. You will be responsible for the return of the
item(s) until received. Goods should be returned to;
Advance Music Limited
79 Station Lane,
Hornchurch,
Essex
RM12 6JU
England
You will be responsible for the cost of return and the amount paid by us by the
original delivery of the goods. This amount will be deducted from the refund
due.
Funds will be credited to you by the original method used when purchased,
please allow 30 days for refunds to be issued.
Return of faulty goods
If your goods arrive faulty or damaged, or a fault becomes apparent in the first
14 days after delivery, we will either provide a full refund, despatch new
goods or have the good repaired. Damages caused by in-proper use or maintenance
will be not accepted.
A refund or new good can not be carried out until the faulty goods have been
received back and tested. Please contact us before you return any goods you
believe are faulty, as some problems can be rectified without the need to
return the product. Please enclose your order reference, contact details and a
short description of any fault.
|